How to Fix XNSPY’s Ambient Recording Error

Xnspy is a popular remote phone monitoring application that has seen wide adoption by parents and business professionals alike. The app has a vast array of features that lends to its credibility as the premier solution for all mobile monitoring and tracking needs. 

Besides being the ambient recording app for Android smartphones, Xnspy also allows for a comprehensive list of social media and instant messenger apps to be tracked as well. The app can also report on the location of the device it is installed on, can record video of screen usage, and as of recently, can even be used as an ambient listening tool.

What is XNSPY Ambient Recording?

XNSPY Android app for recording the surrounding of cell phones allows its users to essentially use the tracked device as a remote microphone. The Xnspy user can log in to their dashboard and use the target device’s microphones to pick up audio and sounds from the device’s surroundings. This allows the user to hear whatever is happening and being said around the target device and is widely used by parents to eavesdrop on their children. To read further on how to record ambient sound using Xnspy, click here.

Issues with Ambient Recording

While this feature has been revolutionary in terms of how the Xnspy app is used by its users, most have reported problems with ambient recording not working as intended. This is to be expected as the feature is still new, and polishing it from the development side can take time.

So what are the most common issues you may face when trying this feature on ambient recording app for Android smartphones?

1. Ambient Recording won’t Initialize
2. Ambient Recording won’t Save

Luckily the solutions to either issue are the same.

How to Fix Ambient Recording Bugs

If you’re facing either of the two issues, you’re most likely having trouble locating the feature of getting it up and running. Make sure you’re well versed with the feature and where to find it in the dashboard. The feature can be accessed in the “Record Surround” tab in the dashboard menu pane.

Note: The ambient recording feature is only available through Android phones, and is not yet available for iOS and iPadOS devices.

Possible Fixes:

1. Please ensure you’re attempting to use the feature on an Android phone/tablet. The feature is unavailable for iOS. Also, ensure that the target Android phone is connected to the internet.
2. Ensure that the device being used to run the dashboard is connected to the internet.
3. If both devices are connected to the internet, try some other feature to see if it works.
   • If no other feature works: The Xnspy server might be down or maybe processing multiple requests. We advise trying again at a later time.
   • If every other feature works: The target device may not have microphone access to begin recording. If prompted to allow microphone access, press on the “Allow all the time” option.

Additional Fixes for Ambient Recording won’t save:

1. Please ensure you’re attempting to use the feature on an Android phone/tablet and not one running iOS.
2. Ensure that the target Android phone is connected to the internet.
3. Ensure that the device being used to run the dashboard is connected to the internet.
4. If both devices are connected to the internet, try some other feature to see if it works.
   • If no other feature works: The Xnspy server might be down or maybe processing multiple requests. We advise trying again at a later time.
   • If every other feature works: Make sure you have ample storage space on the target device and the Xnspy dashboard. Try deleting some files on the dashboard and try again.